The Challenge
The Children’s Inn at NIH (Bethesda, MD) is a residential “Place Like Home’’ for families with children participating in leading-edge research studies at the National Institutes of Health.
The Inn decided to partner with Campbell & Company because it wanted to make strategic investments in its development operations.
The Process
We conducted a development assessment and recommended several high-level strategies and specific fixes to maximize philanthropic revenue at The Inn.
Our Communications Consulting team provided case development services and message coaching, and our Strategic Information Services team conducted analytics to assess the potential in its donor database.
We established best practices for tracking donor relationships in its database, provided staff training, and coached the development team through the implementation of a moves management system.
